AR, MR, VR solutions are capable of changing the way people interact and perceive the world, bringing user experience to a whole new level. When applied to business, they reshape industrial processes, improve overall efficiency by increasing the perception of the surrounding environment, and enhance customer experience and satisfaction.
SPACE1 makes the most of these innovative technologies aimed at boosting the execution of field activities in terms of quality, safety and efficiency.
Field resources are provided with a set of features relying on guided interactive procedures, advanced digital contents and collaboration functionalities among users located anywhere from their mobile device (tablet, smartphone), smartglass, Head-mounted Display.
SPACE1 is quick and easy to implement thanks to the wide range of parameterizations and connectors for the integration with any enterprise systems. Furthermore, it is multiplatform and multidevice to ensure high flexibility and offline usability.
Increase in First Time Fix Rate
Enhance in technicians' productivity
Decrease in training costs
Improve in remote resolution rate
SPACE1 - Extended Field Solution
Field technicians often run into unexpected equipment issues that may cause costly repair and maintenance delays. SPACE1 instantly streamlines inspections by connecting workers with remote experts for over-the-shoulder support, so that they can resolve these types of issues faster. Such unconventional product makes both field technicians and experts more productive, allowing service teams to take on more jobs with less resources.
Augmented Reality is already reshaping maintenance procedures and coaching to boost workforce productivity while minimizing mistakes and reducing machine downtime. Written workflows for assembly tasks might be difficult and time-consuming to follow. SPACE1, leveraging AR, MR and VR, addresses such challenges by providing real-time, on site, step-by-step resolution procedures that act as instructions to simplify the execution of tasks such as product assembly, machine operations and repair. Any 2D schematic workflow representation of a procedure in a manual becomes an interactive visual guidance with 3D holograms that walk the user through the necessary steps.
SPACE1 redefines the way training and learning are performed. In-person training is expensive and requires mentors and trainees to meet at the same location, sometimes repeatedly. And if the equipment about which trainees are being taught is not available, they may need extra training to apply what they have learned to a real-world situation. Augmented, Mixed and Virtual Reality address such issue by providing real-time training to users located anywhere in the world, allowing workers to perform complex tasks on their preferred device without longish and expensive conventional coaching.