Thanks to its functionalities and innovative approach, OverIT’s product is now an international benchmark in the Field Service Management for several consulting companies
April, 24 2018 – There is growing positive feedback on our product, both from the market and those customers who implemented it, and several multinational IT consulting companies have cited Geocall in their publications as one of the best Field Service Management products worldwide.
The innovation-driven approach of the product, which provides the most advanced technologies for all critical Field Service Management areas, is a key factor of our success. Geocall empowers users with dedicated functionalities for managing a vast array of service requirements, scheduling massive amounts of tasks, organizing complex and predictive maintenance activities in addition to providing the complete support of internal and external field resources. Thanks to its scheduling module, Geocall can be employed to manage the assignment of a wide range of activities, thus supporting thousands of technicians working while on the go, optimizing transfers and maximizing efficiency.
The Augmented and Virtual Reality features provided by Space 1, to be accessed both from mobile devices and head-mounted displays, have set new standards of excellence in field operators support. Technicians can rely on collaboration and sharing tools, play videos, view multimedia documents and edit them. Moreover, they can receive remote assistance and manage wizards by easily configuring the operational workflows.
Geocall is compatible with different wearable devices, which allows its users to rely on dedicated functionalities to monitor the safety and health conditions of those resources involved in the execution of critical activities or working in dangerous areas.
Although the capabilities of Geocall evolve to become even more advanced and stay ahead of customer needs, its easy integration with the ERP and GIS systems remains unchanged.
Finally, the deployment of the Geocall solution is definitely moving towards the Cloud.