A Visionary in Field Service Management

Recognized for the Fourth Time in Gartner’s Magic Quadrant for Field Service Management

April 30, 2019 – This year, OverIT has improved its position for completeness of vision and has again been recognized in the Gartner Magic Quadrant for Field Service Management for its Geocall and SPACE1 products.

Our constant and international growth, especially in emerging FSM markets, has been led by continuous investments in innovation (Augmented, Mixed, and Virtual Reality with the SPACE1 product, travel prediction using historical traffic patterns, tools tracking, safety monitoring through wearables, and more), allowing us to be early on the market when technological innovations present new opportunities to equip organizations with extended FSM capabilities. We look forward to continue delivering specific expertise and functionalities to all companies where planning, technician enablement, integrations, use of remote subcontractors, safety and training concerns are particularly important.

Geocall covers end-to-end service, providing 360° support to over 80,000 FSM users. It provides planned and unplanned maintenance activities optimization (even for clients with complex scheduling use cases), contract management and integrates the most common GIS platforms (alliance partnership with Esri and packaged integration with ArcGIS product suite), IoT for real-time data monitoring and analysis, as well as mobile workforce enablement and debrief. Geocall is integrated with SAP systems and can be deployed either on-premises or as SaaS. Moreover, implementation templates provide preset features and capabilities for different industries.