Much more than activity scheduling, route optimization and resource mobilization. Many Utilities are accelerating their digital transformation process, adopting more and more innovative technologies that enable remote management and execution of operations, collaboration among technicians and knowledge transfer (also in the light of the increasing engagement of contractors and of the average age of the workforce).
More than twenty years of experience in the field and a deep knowledge of the processes result, through Geocall and SPACE1, into specific functions to efficiently organize field resources, optimize high-volume scheduling, manage service provision, track assets and monitor equipment, plants and distribution lines throughout the territory.
Customer services (e.g., new connections) and appointment optimization
Meter management (installation, inspection and testing, readings)
Damage assessment, emergency and bad weather management, emergency response
On-field inspection and maintenance of linear assets and networks
Plant inspection and maintenance
Design and construction of new works
Leak detection in water, gas and energy networks
Construction sites management
Management of works on vegetation
Operational organization of complex projects
Organization of recovery, on-call and emergency response teams