Complete and easy integration with other IT and GIS systems

Geocall WFM has been designed to be easily integrated with ERPs and external softwares, with no need to develop complex interfaces or to duplicate data.

The Basic Module of Geocall WFM includes the Integration Layer Multichannel (ILM), the component providing the standard connectors for the integration of Geocall WFM with the most common ERPs on the market.

The Integration Layer Multichannel allows 5 types of integration:

  • Replacement of any Geocall WFM with third-party modules
  • Integration with ERPs, CRMs and GIS systems and middleware on the market
  • Export of complex information to be made available to other systems
  • Integration with Business Intelligence and Reporting systems
  • Integration with custom functionalities developed by the customer