Geocall’s template for Telco is specifically designed around the typical use cases of companies providing, selling, installing, inspecting, and repairing telecom equipment.

Features

Fiber network and optical cable companies, telecommunications organizations and Internet service providers are rushing to optimize their critical business processes and satisfy client expectations

Geocall helps them address this challenge with a dedicated end-to-end solution that effectively covers the entire spectrum of service operations, from network design and creation (also thanks to its deep integrations with GIS systems), up to installation and delivery to the final client

Geocall Telco has been designed from the ground up to bring value to those companies managing Assurance & Delivery and Network Creation project processes, helping them match client expectations with an optimized maintenance of distributed assets

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Benefits

From the Network Creation project…

Full management of the operational phases of network design and creation

Dedicated functionalities for extending the telco network, with subsequent checking and validation

Managing the organization process for “network creation” tasks

Vertical installations: indoor within buildings

Horizontal installations: outdoor, both underground and above-ground

Managing every stage of the network roll-out, including the authorization steps which are necessary for performing both tasks and the inventory of built assets

….to the Assurance & Delivery process

Geocall can receive, from the company systems, warnings of damages and anomalies and client requests concerning the network. The corresponding Work Orders are created, as a result, and useful work-related documentation is attached

Work Orders are then assigned to internal staffs or external contractors, who will perform the interventions and debrief them with Geocall mobile, in compliance with contract availabilities and SLAs

OverIT’s solutions are adopted by industry leaders delivering first-class Field Service to their clients

Hundreds of enterprises across the world have chosen OverIT to forge their path to success and improve financial performance

Case Study

Open Fiber – SmartHub

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