Geocall is the application platform developed by Overit as a result of 15 years of expertise in Field Force Management and Customer Interaction projects.

Geocall fits the following areas:

• Customer interaction: it includes IT solutions for multichannel customer contact
  
  
• Field force management: it includes the solutions to manage activities on the field such as resource planning, agenda and scheduling optimization, calculation of the final cost of the activity via mobile or Rfid.
  
  
• Geographic Information Systems: solutions for capturing, storing, analyzing, managing and presenting data which are spatially referenced. 

Geocall supports the optimization and management of the whole Customer Contact process, thanks to the integration of contact, mobile and GIS solutions. 

Geocall is a modular application platform, developed according to SOA paradigm, thanks to which front-end processes are decoupled from back-end activities.

Geocall technology and architecture, together with Overit know-how, enable the realization of “customer tailor-made” projects offering, at the same time, the costs and reliability of vertical products.  

 

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